cupr

The Cupr maker standard

Trust should be visible before you order.

Cupr is designed to work with existing UK food-safety systems—not around them. Our first supply strategy prioritises registered food businesses and rated premises.

Pre-launch position: these are the checks and product safeguards Cupr intends to test in a controlled pilot. They are not claims about an operating marketplace. This page is practical information, not legal advice.

Who Cupr intends to launch with

The lowest-friction and most responsible starting point is not an open marketplace for any household. It is a curated group of suitable operators already working within food-safety rules.

Priority for the pilotRated cafés, registered home food businesses, caterers, community venues and other suitable inspected premises.
Not automatically acceptedCreating a Cupr profile would never replace registration, inspection, insurance or the maker’s own legal duties.
  • Identity and business details checked
  • Registration or rating evidence reviewed where applicable
  • Menu, allergen and collection information completed
  • Clear availability and cancellation expectations accepted

The existing system remains the source of truth

Food businesses must register with their local authority at least 28 days before trading, and registration is free. A local-authority food-safety officer may inspect the business. In England, Wales and Northern Ireland, the Food Hygiene Rating Scheme scores hygiene standards from 0 to 5; Scotland uses the Food Hygiene Information Scheme.

The rating reflects the standards found at inspection, including hygienic handling, the condition of the premises and how food safety is managed.

Register a food business with the official service ↗
Read how food hygiene ratings work ↗

What a customer should see

Trust information belongs at the decision point. A Cupr maker profile is intended to display the operator type, hygiene scheme and rating, availability window, collection method, menu details and allergen information before an order is placed.

Clear statusAvailable now, preparation estimate and collection window.
Traceable evidenceHygiene information linked to the relevant official scheme where possible.
Allergens before paymentDrink-specific information and a clear route for questions.
AccountabilityReviews, issue reporting, refunds and no-show handling designed into the service.
See it in the product demo

Collection without exposing a home

A residential maker’s precise address should not be published openly on the discovery map. Cupr’s intended model is to show an approximate location before ordering and reveal only the information needed for a safe collection at the appropriate stage.

The pilot must test handover rules, prohibited collection areas, incident reporting and whether some locations are unsuitable regardless of food-business status.

Interested in becoming a maker?

Start with your local authority. Decide what you intend to serve, confirm whether you need to register, and follow the advice provided by your council and the Food Standards Agency. Keep the first menu simple and make allergen management part of the setup—not an afterthought.